About Helen Munro Property - HERMIT PARK

Why Helen Munro Property?

Helen Munro and Tracy Crome want you to enjoy your property experience. Let us tell you what is important to us……

A MOTHER-DAUGHTER POWERHOUSE Helen Munro, Director of Helen Munro Property has been a successful Real Estate specialist for over 30 years and remains as passionate and excited about the industry as she was on her first day in the business. Helen is joined by her daughter, Tracy Crome, Director & Principal of Helen Munro Property and together they are on a mission to provide the absolutely best service for all of their clients.

CLIENTS COME FIRST Tracy’s ongoing mantra in this business is……’You have to walk in the client’s shoes’. ‘If you are assisting a client with decisions and offering advice, we need to be mindful of what will be best for them, their property and their needs. An Agent cannot give exceptional service unless they put the client first!’

HOW WE DO IT First and foremost, we make it our mission to understand YOU – whether you are selling, buying or renting, we get to know you and what you are trying to achieve with your property goals. And then it’s all about communication. There is a saying…..’If they like you they will listen to you, and if they trust you they will do business with you’. We are paranoid about honest and open communication and will do everything we can to prove ourselves to you, our clients, so that you trust we will work in your best interest and protect you every step of the way.

UNPARALLELLED INDUSTRY EXPERIENCE Helen’s 30+ years in the industry and Tracy’s 20+ years have seen these two highly experienced women handle the many challenges and changes in the local real estate market. They’ve worked successfully through very buoyant market conditions and very difficult economic times. They remain determined to hold the ‘top of mind’ position in local’s minds for incredible service, knowledge and passion……there is no other job they would rather do!!

A STRONG COHESIVE TEAM Helen and Tracy have built a team of exceptional, experienced and passionate people who share the same values and attitudes when it comes to putting the client first, at all times.

OUR AMBITION Our ambition is to build a trusting partnership with you to ensure maximum exposure to every possible buyer and/or tenant in the marketplace for your property and to successfully negotiate to achieve a successful outcome in the quickest possible time frame.

‘It’s all about trust, and we are prepared to earn it!’

About Helen Munro Property

Your Property……Our Passion

Helen and Tracy want you to enjoy the property experience with Helen Munro Property.

Helen Munro, Director of Helen Munro Property has been specialising in Real Estate for over 30 years and still going strong and is still as passionate and excited about the industry just like she was on her first day. Helen is joined by daughter Tracy Crome, Principal of Helen Munro Property. Together, Helen and Tracy are on a mission to provide the best service for all clients. Tracy believes that ‘you cannot give exceptional service unless you have the ability to walk in the client’s shoes’. This is something Tracy speaks about every day. When making decisions and offering advice, at all times, we need to be mindful of the client’s needs and what would be best for the client…..afterall, it’s about the client and not about us.

Firstly, it’s understanding you as a client whether you are buying, selling, renting or refinancing. We get to know you so we can best assist you in achieving your property goals. The second thing is communication. We are paranoid about the level of communication our team provide. There is a saying…..If they like you, they will listen to you AND if they trust you, they will do business with you. Well, we want you to trust us and we will prove ourselves to you so you trust us immensely and we understand trust is very difficult to gain and very easy to lose; so it’s of the utmost importance to us.

Both Helen, with over 30 years in the industry and Tracy with over 15 years in the industry have seen many changes and challenges but remain determined to be ‘top of mind’ for service, knowledge and passion. Helen and Tracy are Property Specialists and there’s no other job in the world they would want to do.

Helen and Tracy are joined by a fantastic group of people who share the same values and attitude towards the client coming first at all times.

From attracting buyers in our Sales Department and high quality tenants in our Property Management Department to finding you exciting new investment opportunities, our ambition is for you to benefit from a partnership with us, and above all….trusting us.