
Shea Hancock
Last updated on Saturday, March 01, 2025 ( More Info)
About Shea Hancock - Real Estate Agent
Shea Hancock is a Business Development Manager at Coronis Group, dedicated to building strong client relationships.
With over three years of experience at Downer, Shea developed a strong expertise in customer experience management. She carries this valuable experience into the real estate industry, as she steps into this new field.
Known for her people skills, Shea successfully led a team of 3,500 employees to achieve international customer service certification and demonstrated a 20% increase in customer satisfaction, along with a 30% reduction in resolution times through strategic planning and process improvements.
Shea's focus is building long-term client engagement and loyalty. She leverages both innovative marketing and face-to-face interactions to drive new property management listings. This approach ensures that customer experience aligns with business goals, delivering exceptional service while sustaining revenue growth.
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